Returns & Refund Policy

At ThreadsBloom, we stand behind the quality of our products and hope you truly enjoy your purchase. If you are not satisfied for any reason, you may request a return within 30 days of receiving your order.

What items can I return or exchange?

All purchases, including regular-priced and sale items, may be returned within 30 days after receiving the last package of your order.

Items must be unused, undamaged, and in their original condition with all tags and packaging intact. If these conditions are not met, the return will not be accepted and no refund will be issued.

ThreadsBloom is not responsible for lost, missing, or stolen packages once they are marked as delivered by the shipping carrier. Orders will not be replaced or refunded in such cases.

Orders returned due to incorrect shipping addresses, failed delivery attempts, or unclaimed packages are not eligible for shipping fee refunds. We cannot be responsible for packages not received due to incorrect information provided at checkout.

All shipping costs are the responsibility of the customer. This includes return and exchange shipping fees, which are non-refundable.

Items that do not meet these requirements will not be accepted for return.

Please note that Final Sale items cannot be returned or refunded unless there is a quality issue.

How do I return items that I have purchased?

To request a return, please email us at support@threadsbloom.com with your order number and clear photos of the issue.

Items can only be returned if they are defective, damaged, or if the wrong item was received.

All return requests must be approved by our support team before shipping. Returns sent without prior authorization will not be accepted.

Items must be returned within 30 days of delivery.

Once a return label has been issued, the package must be shipped within 7 days. Otherwise, the return will not be accepted.

The return address will be provided after your request has been approved.

Please make sure to check our size chart before placing your order. If the item does not fit due to incorrect size selection, we offer exchanges only, and the customer will be responsible for shipping costs.

Can I change my order?

We do not offer direct exchanges at this time.

If you would like a different item, please return your original purchase for a refund and place a new order.

When will I receive my refund?

Most refunds are processed within 5–7 business days after we receive and inspect your return.

Refunds will be issued to your original payment method.

What if I receive a defective, damaged, or incorrect item?

If your item arrives defective, damaged, or incorrect, please contact us within 7 days of delivery at support@threadsbloom.com.

We will review your case and do our best to provide a replacement. If a replacement is not available, a full refund including shipping costs will be issued.

Can I cancel or update my order?

To request changes, including cancellations or address updates, please contact us within 24 hours of placing your order.

We can only process changes if the order has not yet been produced or shipped.

Once the order has entered production or has been shipped, cancellations and changes are no longer possible.

If you have any questions, please contact us at support@threadsbloom.com.

Thank you for choosing ThreadsBloom.